We took our three boys ages 12, 8 and 5 to Universal in August and stayed at the Portofino Bay for 5 nights. After reading the reviews we picked this hotel and did not regret our decision. It was the best experience that we have had. After we were burnt out on our many Disney vacations, we decided to try... more

We stayed at the Portofino late July into August for 8 nights. I have to say after reading the reviews before we left I was a little disappointed. On the booking we asked for no feather pillows to be in our room because of allergies, this was ignored, I dumped all the pillows in the corridor and got housekeeping to... more

We stayed at the Portofino for a couple of nights in July to celebrate my daughters 16th birthday. We could not have made a better choice. The staff we fantastic, kind ,respectfull and determined to make it as special as possible for her. She had 3 birthday cakes during the day from various staff members who found out it was... more

We stayed at this hotel from 11th to 21st July 2008. As we approached the hotel on its long driveway, the view and the surround of the hotel was so impressive - more like a mini city centre with bars, restaurants, lake (+ducks) and well manicured garden. The staff was very attentive and friendly, right from Day1. We stayed in... more

We had a fabulous time at the Portofino Bay and would recommend it to anyone. It is a little more expensive but it is well worth it for the express pass. All the other reviews have mentioned the fabulous services, restaurants etc the hotel has to offer. We stayed for 5 days and went to the theme parks constantly to... more

We booked our stay at the Portofino through the Universal website. I cannot say how happy we were with everything. The hotel is very well kept and very clean. We were two adults and three kids staying in our room. We booked and added the Club Room to our reservation. This is so convenient, they offer breakfast, for the early... more

My husband and I recently stayed at the Portofino for the second time. We enjoyed our first stay, and the hotel did not disappoint during our second stay. What I really like about the Portofino is how relaxing the property is. No matter how many guests are staying there, there are many opportunities and places to have quiet time. Whether... more

Our family (2 adults and 2 girls 12 and 10) stayed at the Portofino Bay 4 days first week of July and we were very satisfied with our stay. As others have commented there are a few things to note with this place: 1) Express Pass at Inversal Parks You get to enter in the express lines at the park.(REMEMBER... more

Let me just say that I would recommend this hotel to anyone willing to pay the price. It is expensive (at least for my family) but the service was the best we have ever had at a hotel. We paid for a club villa and had access to the club room. Everyone we dealt with from check in, employees of... more