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Delano Hotel

Delano Hotel
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 149 reviews
149 Reviews
5.0 of 5 stars
62
4.0 of 5 stars
32
3.0 of 5 stars
16
2.0 of 5 stars
20
1.0 of 5 stars
19
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#20 of 196 hotels in Miami Beach
Description: Distinctive Oceanfront Hotel housed in redesigned landmark hotel dating from 1947.
  • Address
    1685 Collins Avenue
    Miami Beach, FL 33139
Check Rates: $558 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 146 traveler reviews
  • What to Expect:
    • 3.5 based on 64 reviews Rooms
    • 4 based on 66 reviews Service
    • 3.5 based on 68 reviews Value
    • 4 based on 66 reviews Cleanliness
    • 4 based on 16 reviews Pool
  • Recommended For:
    • 50% based on 85 reviews Young singles
    • 50% based on 85 reviews An amazing honeymoon
    • 20% based on 85 reviews Families with teenagers
    • 20% based on 85 reviews Families with young children
    • 10% based on 85 reviews Older travelers

Reviews of Delano Hotel

( 1-10 of 149 )
Aug 31, 2008

Our stay at the Delano was very disappointing and we were really looking forward to staying there. When you walk into the hotel, it's really impressive but after closer inspection it's a case of all style no substance. After we had checked in and went to our room we discovered the shower was full off hair so we complained and... more

5 of 5 stars
Leigh on sea. England
Aug 27, 2008

This hotel is simply one of the best places i have ever stayed on the planet. The hotel is first off, extreamly clean....This is a good thing as every room is decked out in...White. We were told the rooms would be small, but i had no complaints from the rest of my family, the room was perfect. Next ,the staff,... more

Aug 11, 2008
1/1 found this review helpful

Really looked forward to 5 days at the Delano. Had a cabana as part of our rate, swapping breakfast option as you can get a great breakfast down the road at local cafes. Pool was great early in the morning. Then the children arrived - jumping into the pool, and running around screaming. This is not what we wanted! When... more

Management response from
Ellis von Cannon, Guest Relations Manager

Dear NettyPoole, Many thanks to you for review sharing your recent Delano Experience. I'm very sorry you were disturbed by the number of children. I must admit, we were caught a bit off guard as well when we had a couple of large families show up. I'm very happy that you know this was an irregular event and that it...

Aug 11, 2008

Where do I start, I looked at all the hotels in the south beach area for the best place to stay and everywhere I looked Delano name kept popping up, and all i can say is thank god it did. I have traveled to many beautiful places in the world and stayed at many hotels, but this hotel stands on... more

Management response from
Ellis von Cannon, Guest Relations Manager

Dear travelagent09, If you are who I think you are (and I'm pretty certain that you are) then the pleasure was all mine. I'm certainly looking forward to welcoming you back in May! You'd be surprised, or maybe you wouldn't, how many of our regular guests don't leave the property between check in and check out. With the various menus...

Aug 9, 2008

stayed at the delano for 2 nights . nice pool area . rooms are on the small side , decorated all in white but a bit oddly shaped . bar is a bit of a rip off ,and pokey . more

Management response from
Ellis von Cannon, Guest Relations Manager

Dear LC36LL, Thank you for taking the time to share your Delano Experience with us. I am sorry that our room layout and bar was not too your liking; but, I do agree with you that our Pool vibe is the best in Miami Beach--day or night! Just to clarify for anyone who may be reading this review, the only...

5 of 5 stars
Toledo, OH
Jul 10, 2008
1/1 found this review helpful

I went to SoBe for 6 days to celebrate my birthday. I was told that the Delano is "the place to be" so we decided to stay there. And I am so glad we did! I could not believe the level of service that they provide. We were pampered the entire time! I found the rooms, while not huge, more... more

Management response from
Ellis von Cannon, Guest Relations Manager

Dear OhJulieG, Thank you for taking the time to share your Delano Experience with us. I am very happy that your expectations were met by our amazing stafff. Hopefully we can make this an annual occurence! Please do let me know if I can assist with your future accomodations at Delano. All the best, Ellis

Jul 8, 2008
3/6 found this review helpful

We stayed at the Delano for four nights. It was immediately apparent to us that unless you were spending shedloads of cash on over priced expensive bottles of champagne whilst sunbathing around the pool then you weren't getting and sort of service from the staff. We were thoroughly dissapointed with the hotel and even more dissapointed with the "Miami attitude"... more

Management response from
Ellis von Cannon, Guest Relations Manager

Dear Sir, I am terribly sorry we fell so far short of your expectations. Would you be so kind as to help my review your complaints by providing me with your name and dates of your stay? Sincerely, Ellis von Cannon Guest Experience Manager ellis.voncannon@morganshotelgroup.com

3 of 5 stars
scotland
Jun 24, 2008
5/6 found this review helpful

We hummed and hawed over where to stay on South Beach for part of our honeymoon, there really are so many hotels to choose from picking one makes you go mad! We plummed for first four nights at the Delano - it was between there the Ritz, Sagamore and Shore Club - because we felt we might be a bit... more

5 of 5 stars
Indiana
Jun 23, 2008
2/3 found this review helpful

Where do I start? From the moment we were greeted by the valet staff to the moment we left, everything was first class at the Delano. Lobby. One word description: Hip. Full of beautiful people dressed to impress, sipping cocktails and having a great time. Pool Scene. One word description: Amazing. I would post a photo but a photo would... more

Jun 19, 2008
1/2 found this review helpful

So much has been written about the Delano it is hard to know what to say to add value. It is no secret this hotel is more about the destination and the scene than the quality of the service and accommodation. The rooms are small, poorly appointed, in need of a bit of TLC and ludicrously noisy. I would imagine... more

Reviews of Delano Hotel

( 1-10 of 149 )
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Delano Hotel Also Known As

Address: 1685 Collins Avenue, Miami Beach, FL 33139