I know, I know, it seems like one of those people that complain on the reviews when everyone elese likes the property-but trust me- I travel all over the world and true service is a foreign language to the people running this place. What a dissapointment. From the moment we drove up to the hotel- we saw the valet guy... more

We arrived at our hotel by cab around 9:30PM on a Saturday. We checked in very quickly and were very impressed by the bedroom. Very chic, modern decor and an impressive 42 inch flat screen tv in the living room portion of the room. The room is divided in 2 areas, one is the living/bar area and the other is... more

We stayed at the Sanctuary four nights at the beginning of august. It was low season, so we got a good deal for south beach standards (172$ per night including breakfast and tax). The hotel is okay: it's clean, the location is great, and you get free wireless internet. But the claims of "luxury" are misleading: it seriously lacks attention... more

My friend and I stayed at Sanctuary South Beach for the 1st week of July 08 . The hotel was amazing and kept very clean. Totally opposite from what we had read from some of the reviews. The staff was very kind, friendly and helpful. The room that we booked was a suite. It was very spacious and very clean.... more

We stayed for one night. Pleasantly surprised at the cleanliness, friendliness and beautiful property. We were greeted immediately by very friendly staff who took our bags to our room. The front desk attendant, Fata, and so helpful and made sure our every need was met. Our room, a suite, was more than we expected. it was like a one bedroom... more

Far too much emphasis on looking good and not enough on being a good hotel. Several things were beautiful but impractical -shower, bath, vanity unit, coffee maker. There was continual piped music. The only staff member we saw working hard was the woman who looked after the continental breakfast. Don't be fooled by the coffee maker in room - it... more

Unfortunately, my wife and I did not have the opportunity to stay at the Sanctuary last Friday because somehow, our reservation was canceled by their night auditor. To make things worse, the hotel was sold out and we were without a room. The assistant GM first offered us a "gift card" for one night's stay on a future visit which... more

Last week, my husand and I celebrated our 10th anniverary at the Sanctuary. We could not have asked for a better experience. The Sanctuary enjoys a prime location - 1 block from Lincoln, 1 block from Collins (i.e., noise and crowds), 2 blocks from 17th street beach walk. The concierge and hotel staff were friendly and attentive. The accommodations were... more

We went on a Cruise for our Honeymoon, and wanted to stay in Miami for a bit after. After looking around and checking our budget there was just no way we could stay at the Delano, or other such place - I adjusted the search criteria and found "The Sancutary" Dollar for Dollar this is the same as the Albion.... more