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The Palms South Beach

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 346 reviews
346 Reviews
5.0 of 5 stars
90
4.0 of 5 stars
116
3.0 of 5 stars
42
2.0 of 5 stars
57
1.0 of 5 stars
41
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#43 of 196 hotels in Miami Beach
Description: South Beach boutique hotel, a sophisticated beachfront hotel oasis boasting lush gardens and gently swaying hammocks.
  • Address
    3025 Collins Avenue
    Miami Beach, FL 33140
Check Rates: $335 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 346 traveler reviews
  • What to Expect:
    • 3.5 based on 240 reviews Rooms
    • 3.5 based on 238 reviews Service
    • 3.5 based on 237 reviews Value
    • 4 based on 242 reviews Cleanliness
    • 4 based on 67 reviews Pool
  • Recommended For:
    • 40% based on 255 reviews An amazing honeymoon
    • 40% based on 255 reviews Older travelers
    • 30% based on 255 reviews Families with teenagers
    • 30% based on 255 reviews Young singles
    • 30% based on 255 reviews Families with young children

Reviews of The Palms South Beach

( 1-10 of 346 )
2 of 5 stars
Rio de Janeiro
Aug 7, 2008

The hotel is far from the cool part of miami beach. It´s on the 30th st when the shops, clubs and people are near Lincoln ave (17th). The smoking floor is terrible. When the elevator stops on the 4th flfloor you can smell the cigaretes.... Feels like your are inside a ashtray... Ohh...and the windows DO NOT OPEN. more

4 of 5 stars
SF Bay Area, CA
Aug 4, 2008

The only thing keeping this from a 5-star review is the insane pricing structure for life's necessities like, oh, food and water. A fruit plate by the pool is $17. A watered down (albeit tasty) fruity drink is $15 (order at the bar in person--they'll feel pressured to give you actual alcohol). A bottle of water in the room is,... more

Jul 26, 2008

Nice hotel (lobby, pool area , bar), small rooms ( even the ones with ocean view), confortable beds but some old furnitures and bathroom components , free wi-fi internet, expensive food and beverages in the hotel and in the minibar. Friendly staff. Nice beach area. Recommendable with childrens or gateaways. more

3 of 5 stars
Ewing, New Jersey
Jul 17, 2008
1/1 found this review helpful

Planning for a last day in Miami following a short cruise, I was shocked to see such a high rated hotel at a rate that blew away all other (even lower rated) hotels in the area. The room was not large, but also not so small that it interfered with our 2-person stay. It was clean, and all of the... more

Jul 8, 2008
2/3 found this review helpful

I was a guest at The Palm South Beach Hotel, from June 19th, until June 22nd, and my experience was less than favorable, which made my stay in Miami not so good. Although I only stayed 4 days, during that time, I experienced several incidents that tainted my experience of Miami and the hotel. To begin with, on the first... more

2 of 5 stars
Las Vegas
Jul 7, 2008

When I orginally booked at The Palms Hotel it was rated 4 stars by numerous sites. I work at a 4 diamond property in Las Vegas so I am familiar with what this calibre of Hotel should represent. I would rate the Palms at best as a 2 star hotel - the lobby is very nice and the staff are... more

4 of 5 stars
England
Jul 6, 2008
2/2 found this review helpful

My stay in June of this year for 7 days was my first stay just outside the main hub of Ocean drive and the centre of miami and I can tell you that the stay was fine, like all of us we scan these reviews some good and other not so. We are left just wondering if the hotel is... more

Management response from
Eli Martinez-Cedrez, Director of Guest Experience

We are delighted that you selected The Palms for your recent visit to South Beach! Thank you for your feedback We are all very happy that you enjoyed your stay and we look forward to your return for another memorable stay! Warm regards from all of us at The Palms South Beach!

4 of 5 stars
New Jersey
Jun 28, 2008

Stayed here in late June 2008 w/ a friend of mine and we had a great time! The rooms were great, beds were amazing! The staff was extremely friendly and helpful. We didn't mind the resort fee at all b/c they set up lounge chairs and umbrellas for us on the beach, with beach food and drink service. Completely worth... more

Management response from
Eli Martinez-Cedrez, Director of Guest Experience

We are all very pleased that the Palms was the backdrop for a "Great Girls Getaway"! We look forward to your return visit soon. Sending you warm regards from the entire Palms Team!

1 of 5 stars
Boston
Jun 28, 2008

I want to start by saying, "SAVE YOUR YOURSELF THE FRUSTRATION! Stay somewhere else!" In April we booked into The Palms for a three night stay. Normally we stay at The Doubletree Surfcomber (GREAT PRICE, even better location... off of Lincoln Road but on the beach. Newer accomodations and a warm cookie upon arrival! The pool is lovely and it... more

Jun 26, 2008

I stayed at the Palms for a few days in June. The room was decent. There was a light in my room that was broken, but maintenance came promptly to fix it. I requested a refrigerator for my room. When I got the bill just prior to check out, I saw that I had been charged a $10/day rental fee... more

Management response from
Eli Martinez-Cedrez, Director of Guest Experience

Thank you for taking the time to provide feedback from your stay at The Palms South Beach. We believe that the best way to improve on everything we do is to listen to what our guests are saying and try to constantly improve. Your input will definitely be an asset in this endeavor. When your travels bring you back to...

Reviews of The Palms South Beach

( 1-10 of 346 )
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The Palms South Beach Address

3025 Collins Avenue, Miami Beach, FL 33140