No offer of help with luggage. When asked for help with directions, had a map thrust at us over the counter and "walk to the left to get to The Rocks". Good check-in Easy check-out During the night there was a thumping sound coming from the wall next to the bed head. Called reception, to enquire if it was the... more

We were meeting up with my mother and two teenagers for two nights in Sydney so had booked two rooms at the Mercure Central (as they were coming by train) and one room required a rollaway bed. To make matters more complicated for reception we were delayed and they had to check in first but I had made the booking... more

Have stayed at the Mercure during my previous visits to Sydney and it has never let me down. Location is excellent, adjacent to public transport and great food in nearby Chinatown. Staff friendly as always and beds are comfy. Great water pressure in the showers. Swimming pool (indoor) can get a little cool in during the winter months. Great gym... more

great value for money as we've made the booking 2 or 3mos early ** good points: -very friendly staff esp those at reception/concierge -easy access to public transport -fastfoods within the vicinity ** not so good: -does the hotel have any bellboys? - as we didnt see one (we stayed for 4days), or maybe we may not have noticed it... more

My husband and I recently spent our anniversary trip in Australia. During that time, we stayed in 5 different hotels, and the Mercure Sydney was the only hotel out of them to offer us a complimentary upgrade. They also sent up a bottle of champagne after we checked in upon finding out it was our anniversary. The accommodations and location... more

I was lucky enough to get a room on the top floor (14) with a nice view of the city. The room was small but well appointed, recently updated all but the bathroom floor. The bed/sheets were fabulous. Internet access was $8 per hour so I walked across the street to the "Wake Up' hotel and used theirs for half... more

Bad staff : Will not let my friends use the bathroom in the lobby because they said it is only for hotel guest. more

Cushions galore on the comfy bed, excellent concierge service and good location on George St to explore Sydney. Could have slept in the comfy bed all weekend! Staff fine but not in your face friendly! Clean, plenty room for baggage in the room and stunning views! No hesitation and would stay again on a return visit! Note, side entrance of... more

.Apart from the hustle of George Street,this hotel offers a lot for its price.We stayed with our kids in a double room,113€,and the breakfast at 25€ for adults is worth trying.I'll definitely come back next time I'm in Sydney. more