We stayed at the hotel for 4 nights on our honeymoon. Florence was our second stop. Here is the breakdown: Arrival: There is a TINY sign on the hotel making it difficult to find if you don't know the specific address. We arrived at the SMN train station and knew it was a short walk to the hotel but once... more

My wife and I spent 4 wonderful nights at the Santa Maria Novella. It was everything we hoped for and the location is GREAT. There was construction in the square but it did not bother us and when finished will make this hotel even better. Manuella at the front desk was extremely helpful and went out of her way to... more

We stayed in the Hotel Santa Maria Novella in Florence for 4 days this July. It is exceptional in many ways. The location is excellent, between the train station of the same name and the center of town. This proved great because Florence is very much a walking town. The building has good esthetics both inside and out. Our room... more

This hotel has a lovely central location; just couple of minutes from the main train station. There is a heavy construction site bang opposite it currently. Our travel agent did the biggest blunder not mentioning that we had two kids 6&9 and one infant with 4 adults. We were made to wait for two hours at the reception and were... more

This summer we traveled through Europe for a month and stayed at wonderful hotels, however, we have voted Hotel Santa Maria Novella as being one of the best hotels. Everything about Hotel Santa Maria Novella was beautiful. The entire staff is friendly, and extremely accommodating. The rooms are elegant. You truly feel you are on vacation. It's centrally located. The... more

We stayed at this wonderful hotel for six nights over the festival of San Giovanni Baptista the Patron Saint of Venice. From the moment we entered the air cnditioned lobby to the moment we left we felt we were as near to heaven as it was possible to be this side of the grave. The rooms were ideal - spacious... more

Decided to book this hotel despite advices not to stay near the train station, and boy am I glad I went ahead and stayed there. Love the place the moment I stepped into the lobby, small but very lovely. The staff was helpful, accomodating and friendly, except for this guy who slammed the phone infront of us, I suspect some... more

This hotel was conveniently located for all of our daily outings. The room was very spacious and had a great bathroom with a nice big tub. Perfect for a nice bubble bath after a long day. The breakfast was good with a variety of juices to choose from and some hot eggs and bacon as well. My only complaint was... more

Two blocks from the train station and very near all the places you want to see in Florence. A tad on the expensive side but breakfast is included and the room is just amazing. Staff very friendly and accommodating. Room clean and spacious. more