Best vacation! The hotel was fantastic! Spacious, clean up to date rooms, great view, great service. I would recommend this hotel for people of all ages. Grounds, pool and beach were to die for. It was one of the best hotels I've ever stayed at. Totally worth every penny. more

This is a recent picture taken from a helicopter ride!! more

We just came back from our 4 nights stay at Gran Melia Cancun. Wow. The room we had was #3104, It was ocean front room. The view from our balcony is amazing. Beatiful pool and Carribean sea. It was truly 4 star resort hotel. Hotel workers were very kind and helpful. They kept hotel stay very clean. As other tripadvisor... more

Overall, this hotel is great. After walking the Cancun strip, I can say that this hotel has great accommodations and pristine pools; much better than the Marriott hotels right next to it! With that said, the hotel's cleaning crew is not trained too well. After our flight from the US, we had to sleep a little, so we stayed at... more

How great it was to spend 10 days at the Gran Melia... If I was required to use one word to describe it would be superb. On arrival I was greeted warmly by the staff. I booked the Royal Service and "royal service" is what you get. You are provided a butler (Oscar was mine) and he made sure I... more

just came back.I belong to the vacacation club, tower #1 and had the meal plan (all inclusive)for 4 people. I went to the pool bar and ordered 6 small bottled water and than figured that in the room refrig I had no water that I go back to the pool bar and order 4 more small bottle of water and... more

Gran Melia is one of the best hotels in cancun, you just have to look at it from the street and you can see how majestic it is. The hotel is not new, I understand it has more than 15 years but it has been renovated over and over. Me and my fiancee stayed 4 nights and we enjoyed the... more

Just back from an 8 day stay at the Gran Melia What a beautiful and terrific hotel. The staff from the moment you walk in the door was very friendly and was accomadating thru-out our stay, The lobby is grand with center piece the glass pyramid with vines growing down the sides and a terrific garden of fountains and lights... more

My wife and I were here exactly two years ago and loved it so much we wanted to go back. We were a little concerned that it would not live up to our expectations and memories again. The Hotel is absolutely stunning. It is a little warm in the room, but not too bad. We shouldn’t have worried. We booked... more