just returned from the barcelo and cant fault it at all.Very clean,pool cleaned every day,toilets and all areas cleaned all the time..Beach is reached by a 2 minute walk down a lovely walkway pass a lovely fountain.Food avaivable from 7.30am right through till 2.am the next day, bar opens at 10.am thelast one closes at 2.am.Entertainment team put on good... more

After reading some of the reviews on here I really did wonder what to expect but having been to playa dorada before I knew the location would be great. The moment we arrived at the hotel I started to be reminded of the reviews I had read. check in was a complete nightmare with the process for each party taking... more

arrived on the 12th august we are a family of 5 we had booked 2 rooms which when we arrived were not up to our standard block 11 ,so we changed to block 14 what an improvement !!!! clean spacious and nice and peaceful .rep told us she would imform the desk of our request but we have doubts wether... more

First the site is lovely and the outside is well kept . Pool is nice Staff is nice some hardly speak English or French we have to be clever to make sure that they understand what we ask. When we arrived on sunday at 12.00 hrs we had to wait 4 hours to get our room. the front desk is... more

I went to the dominican on the 19th August with my husband carl. It was a fantastic holiday would recommend this holiday to anyone. The hotel was very clean, the staff were very pleasent and helpful. The pool was ok, the food was excellent with loads of choice. The hotel has 5 other restaurants you can eat at but you... more

Me and 11 others went to the dominican on the 30th july - 13th august.. too me it was GREAT. When we arrived we were given a room straight away but there were some problems with the room when we got there, a light bulb was hanging out of the ceiling and a plug socket was hanging out of the... more

We arrived in Playa Dorada "hotel village" and taken to the entrance of the Barcelo Premium where we had to book in at reception. We waited 25 mins to get served!! There were many locals trying to book in at the same time and they dont have any idea about queuing and taking turns, he who shouts loudest get heard.... more

We arrived to the Barcelo excited to be going on our honeymoon, it had finally arrived we were in the Carribean. We were served a non alcoholic cocktail then taken to our room, when booking we stated that we were on honeymoon and were told we would have a king size bed and fresh fruit and champagne in our room... more

We have just returned from 2 weeks at the Barcelo Puerto Plata, Dom. Rep. The weather was great along with the excursions we went on (Puerto Plata day trip, Bravissimo Show, Ocean World and Paradise Island). However the hotel had a lot to be desired. Got there on the Tuesday evening, found that the cold tap was broken so no... more